Shermac water cart unlocks productivity for Jakk Contracting

Jasen Kehl started his working life operating farm equipment on potato farms in South Australia as a teenager before moving on to operate earth moving equipment in Victoria and later Western Australia. After several years as a grader operator, he was offered the opportunity to become an owner operator. 

In 2009, Jakk Contracting was established by Jasen and his wife Kate. The company specialises in final trim grading with a strong focus on safety, quality and efficiency. While Jasen and Kate have continued to base their family in North West Victoria, Jakk Contracting works predominantly in the Pilbara region of WA and has been a key contributor on many projects in the resource sector including roads, rail, airstrips and other large-scale pavement surfaces. 

As a business owner, Jasen looked for opportunities to increase his productivity and quickly realised that having a water cart for final trim grading available on demand was critical. Jasen looked at lots of water carts and saw nothing on the market that met his needs. As a result, he started thinking about the water cart he wanted and how this might be configured and set up. 

Realising that this would have to be a custom-build, Jasen started looking for businesses to work with. In 2012, Jasen was introduced to Jim Ray at Shermac. According to Jasen, “Jim was the first fabricator who didn’t try and shoe-horn me into a standard design. He only talked about what I wanted and how I could get it. Shermac were very happy to customise a design to meet my requirements and build me the unit that I wanted, so I stopped talking to people who bulk-build standard units”. 

Jasen is a long-time admirer of Kenworth products and wanted Shermac to mount the water tank on a Kenworth chassis. The chassis was heavily modified with customised engine, differentials, transmission and an upgraded hydraulic system to cater for water delivery requirements. 

Jasen commented “There was a lot of work behind the scenes – Shermac had to work with Kenworth engineers to ensure the hydraulic system could power the water delivery system that I wanted” 

He was delighted with the end-result and said “Owning my own water cart and having a reliable supply of water available as and when I needed it resulted in massive increases in grader productivity for me and my clients” 

The focus on productivity propelled the growth of Jakk Contracting and the business now has five graders and two dedicated water carts. While Jasen has since sold his first water cart, he noted “The unit worked 23,000 hours in extremely harsh environments and met every requirement that I had, and when I sold it, it still looked like new” 

After his initial experience with Shermac, Jasen has returned for two further water cart builds, including a semi tanker that was delivered in 2020. 

Jasen said “Working with Shermac is a pleasure. They have a genuine can-do attitude and believe that anything can be achieved. They took all my ideas on board and complemented them with some clever thinking of their own” and added “there were a lot of issues that they faced with my requirements that probably caused them some challenges, but they just got on with the job quietly and efficiently”. 

Customisation 

Shermac has been building customised, engineered-for-purpose service vehicles to the resource sector for two decades. Customisation is not just tinkering with standard designs and configurations. It means ground-up design that reflects the specific operational needs and unique operating environment of the customer.  

Customisation requires a desire to understand the specific challenges faced by a customer, a deep-seated intellectual curiosity to look for ways to solve problems and do things better, and concept-to-delivery engineering and manufacturing capabilities. Our engineers and designers seek input from all stakeholders including operators, supervisors and maintenance staff to get a detailed understanding of performance objectives and operating environment. 

Innovation 

The mining support vehicle market is highly competitive and is congested with options for buyers. At Shermac we believe we cannot stand still, and so innovation is part of our DNA. 

We are focussed on supporting asset and maintenance managers and protecting them from the risk of unnecessary and costly downtime. We thrive on complexity as this is where the problems lie. Complexity helps us to surface all the issues and to apply our problem-solving and innovation skills to solve every potential challenge faced by our customers. 

Safety 

At Shermac we say, “safety is engineered in; hazards are engineered out”. An operator of a service vehicle will visit a number of different locations during the course of a shift and will perform a range of service tasks and Shermac are relentlessly driven to create safer operating systems and improved operator ergonomics. 

Operator ergonomics 

The most common task performed by an operator is refuelling and an operator might be required to access the hose reel up to 50 times per day.  While many service vehicles have hose reel access above shoulder height, Shermac position the hose reel as low as possible at an ergonomic height for handling and reduce the risk of shoulder injuries. 

On many service vehicles, filters are located behind the hose reels and operator access is difficult. Shermac service vehicles are designed to position pumps and filters away from hose reels and be accessible from the opposite side of the truck. The result is that operators performing routine maintenance tasks on their vehicles are no longer working in a confined space, improving task efficiency and reducing risk.  

Safe systems 

Grease is essential for lubricating heavy production machinery, but because of its high viscosity, grease injection systems operate under high pressure. Our optional remote-controlled grease pressure release system is a good example of system safety, as it allows the operator to immediately relieve pressure in the grease line and eliminate the risk of grease injection injuries. 

Lowest risk 

We look at risk through the eyes of our customers and we actively minimise design and engineering risk, delivery risk and performance risk. This means that customers get a custom designed and engineered product on-time, on-budget and as-specified, that is entirely fit-for-purpose and ready to do the job it is expected to do. The Shermac design process is fastidious and seeks inputs from all stakeholders, fabrication and testing is fully transparent, and documentation and handover is extremely comprehensive. At the time the asset is put into service, owners can be assured that the equipment is designed and fabricated in accordance with its required operating envelope.   

Lowest cost of ownership 

The total cost of ownership (or TCO) includes the purchase price of a particular asset plus all operating, service, maintenance and repair costs over the asset’s lifespan. With a long service life, the initial up-front cost of a product is often only a small part of TCO and purchasing managers know that while good procurement is achieving the right price, best value for money is the lowest lifetime cost. 

The most crucial factor in minimising TCO is to ensure that operating practices adhere absolutely to operations within the asset’s designed operating envelope. This highlights the critical importance of customisation to ensure that each asset is designed to perform a specific range of work and bound by a specific range of inputs and outputs. 

A second critical requirement is effective operator care. The operator plays a vital role in controlling total cost of ownership as properly maintained assets require less energy, can consistently maintain rated performance and generate near perfect product quality. Shermac design and engineer equipment to ensure that operator maintenance can be performed quickly and easily including ‘self-reporting’ products that alert the operator to maintenance needs. 

Finally, in conjunction with proper operation, effective asset care has a direct impact on total cost of ownership, including preventative maintenance, scheduled replacements and periodic rebuilds. Again, Shermac’s focus on details such as chassis selection, product selection and durability, ease of access and maintenance and availability of spare parts all contribute to effective asset care. 

Experience 

Established in 2002 and an Australian family-owned business, Shermac has unprecedented experience in custom-built, fit for purpose and lowest cost of ownership service vehicles for mining and civil environments.  

The Shermac team has a deep understanding of operating in remote areas of Australia, so we can relate to the tough conditions and environment customers deal with on a daily basis. 

With our global procurement network and concept-to-delivery engineering and manufacturing capabilities, we have the resources and expertise to design and build individual vehicles or entire fleets for any industry, operational requirement, or environment. We operate from our state-of-art manufacturing facility in Western Australia, and we are constantly updating our processes to keep up with the latest equipment and technological advances to maximise efficiency. 

The crucial part of our process is the ability to listen to our customers, build relationships, and design solutions that best suit our clients’ needs and requirements.  

That’s it. That’s why we’re successful. 

Total cost of ownership (or TCO) includes the purchase price of a particular asset plus all operating, service, maintenance and repair costs over the asset’s lifespan, including cost of disposal and residual value on disposal. 

Whole of life costs can be categorised into purchasing, operating and disposal, and might include the following: 

Purchasing 

Developing a business case, the tender process, purchase price of equipment, delivery costs, staff training and annual insurance.

Operating & Asset Care 

Maintenance and servicing, spare parts, repair costs and consumables.

Disposal 

Decommissioning, transport away from the worksite, fees for disposal of parts and money received on sale.

With a long service life, the initial up-front cost of a product is often only a small part of TCO and purchasing managers know that while good procurement is achieving the right price, best value for money is the lowest lifetime cost.

While minimising lifetime operating and asset care costs requires best practice by management, the manufacturer can make a significant contribution to TCO through quality design, engineering and product build. There are three critical factors in managing TCO to minimise the incurred cost of operations and maintenance. 

The most crucial factor in minimising TCO is to ensure that operating practices adhere absolutely to operations within the asset’s designed operating envelope. This highlights the critical importance of customisation to ensure that each asset is designed to perform a specific range of work and bound by a specific range of inputs and outputs. 

A second critical requirement is effective operator care. The operator plays a vital role in controlling total cost of ownership as properly maintained assets require less energy, can consistently maintain rated performance and generate near perfect product quality. Shermac design and engineer equipment to ensure that operator maintenance can be performed quickly and easily including ‘self-reporting’ products that alert the operator to maintenance needs. 

Finally, in conjunction with proper operation, effective asset care has a direct impact on total cost of ownership, including preventative maintenance, scheduled replacements and periodic rebuilds. Again, Shermac’s focus on details such as chassis selection, product selection and durability, ease of access and maintenance and availability of spare parts all contribute to effective asset care. 

The net result is predictable and low lifetime cost of ownership of Shermac equipment, and outstanding value for money. 

Buyers of service vehicles want equipment to perform a series of specified, repeatable service tasks in a particular environment, and they want the equipment to reliably perform those tasks for the duration of its service life with the lowest lifetime cost of ownership. 

The Shermac team has a deep understanding of operating in remote areas of Australia, so we can relate to the tough conditions and environment customers deal with on a daily basis. Our engineers and designers seek input from all stakeholders including operators, supervisors and maintenance staff to get a detailed understanding of performance objectives and operating environment. 

Once Shermac engineers understand the tasks to be performed and the operating environment, they can specify the operating ‘envelope’ of the vehicle – this is the designed operating capability of a system to perform as intended within defined thresholds, and the rules and constraints to ensure the equipment operates within that envelope. 

The intended use of the vehicle will determine the number and type of tanks, the fluid volumes to be carried and the configuration of delivery systems. Operating environment considerations include factors such as terrain – hilly or flat, hard or soft, climate and distance travelled. 

Once all the critical operating parameters are understood, the appropriate chassis can be determined. Off-road specifications vary greatly, and one 8 x 4 chassis may have double the carrying capacity of another, and this might be the difference between carrying 50% more fuel and result in significant changes in vehicle uptime and productivity. In addition, items such as roll-over protection, bull bars and tools all add weight that must be considered in load and distribution calculations. 

While the design of the vehicle is critical to utilisation, productivity and performance, management must ensure that operating practices adhere absolutely to operations within the asset’s designed operating envelope as this is the single most crucial factor in minimising Total Cost of Ownership (TCO). 

This is the critical argument when comparing a standard off-the-shelf service vehicle to a custom-built vehicle. A standard configuration vehicle might be appealing to a buyer if it has a lower initial up-front cost, but the purchase is high-risk as the vehicle might be expected to perform outside of its designed operating envelope and the result will be a much higher TCO due to productivity, maintenance, service and repair overheads. A custom designed product operating within a carefully considered envelope will afford better value for money with maximum productivity and the lowest lifetime cost. 

Most buyers will realise significantly lower TCO with a customised vehicle than a standard configuration. Customisation requires an understanding of the specific challenges faced by any customer, a deep-seated intellectual curiosity to look for ways to solve problems and do things better, and concept-to-delivery engineering and manufacturing capabilities. The crucial part of our process is the ability to listen to our customers, build relationships, and design solutions that best suit our clients’ needs and requirements. 

Weight distribution  

Shermac has been providing customised, engineered-for-purpose service vehicles to the resource sector for two decades. Customisation is critical as vehicle design must reflect the specific operational needs for the unique environment of the customer. When it comes to service vehicles, it is quite apparent that one-size definitely does not fit all. 

A good example of Shermac’s approach to customisation is the critical matter of weight distribution that can be summarised in the following schematic: 

Operating environment 

If the vehicle will be used on public highways, weights are limited by both the technical weight the vehicle can carry as specified by the manufacturer, and the legal restrictions as defined in the relevant road transport legislation. For instance, on the highway the allowable weight on a single front axle is seven tonnes but the vehicle’s technical weight limit might be twelve tonnes. Even though the truck is designed to carry the higher weight, it is illegal to do so on a public road. 

For exclusively off-road use, weights are limited solely by the manufacturers technical weight limit, and these will typically be higher than the on-road limits. For off-road applications, an understanding of site conditions is critical to determining chassis and configuration. 

Intended use 

The intended use of the vehicle will determine the number and type of tanks, the fluid volumes to be carried and the configuration of delivery systems. In addition, items such as roll-over protection, bull bars and tools all add weight that must be considered in load and distribution calculations.  

Chassis 

Once all the critical operating parameters are understood, the appropriate chassis can be determined. Off-road specifications vary greatly; for example, one 8 x 4 chassis may have double the carrying capacity of another, and this might be the difference between carrying 10,000L or 15,000L of fuel and result in significant changes in vehicle uptime and productivity. 

Custom Configuration 

A manufacturer of standard service vehicles has a severe disadvantage when it comes to weight distribution. Mounting a standard body on any given chassis eliminates the capability to optimise design and configuration, and ultimately this impacts compliance, productivity and utilisation, and, potentially, safety. 

Shermac engineers utilise technology that allows them to exactly measure vehicle load and to ensure that the load is properly distributed between the axles.  

Weight distribution and compliance is verified at several stages in the Shermac customisation process. An initial weight report is submitted at quotation, another is submitted at completion of detailed design and engineering, and a final weight report is submitted pre-delivery. This is a precise art as the smallest shift can move a service vehicle from compliance into non-compliance. 

In addition to weight distribution, Shermac engineers ensure that operator ergonomics, safety and productivity are all optimised ensuring the highest level of performance. 

Customisation requires an understanding of the specific challenges faced by any customer, a deep-seated intellectual curiosity to look for ways to solve problems and do things better, and concept-to-delivery engineering and manufacturing capabilities.

MINE SPEC Industries was established in April 2014 to provide maintenance solutions for mobile and fixed plant in the mining, industrial and transport industries. Services include transport and logistics, equipment procurement, wet and dry equipment hire and project management. 
 
MINE SPEC Industries will inspect, maintain, diagnose, repair and overhaul mobile and fixed plant and equipment such as work platforms, lighting towers, material handling equipment and on / off road vehicles of all types and descriptions. MINE SPEC personnel will perform these services at client facilities, on job sites or at one of its service centres. 

MINE SPEC has experienced tremendous growth since start-up and, in part, its success has been attributable to the decisions the company has made about the equipment it uses to service its customers, and a strong focus on achieving uptime, productivity and utilisation goals. 

When MINE SPEC wanted to procure a service vehicle for its rental fleet, they were introduced to Shermac through a business associate who invited them to inspect Shermac equipment that they owned. 

Jason Tatchell from MINE SPEC said “We were extremely impressed with our findings and while we investigated multiple options, it was the Shermac product that outshone the competition, and nothing came close to the customer service and build-quality that Shermac offered us” 

Shermac has been providing customised, engineered-for-purpose service vehicles to the resource sector for two decades. Customisation is critical as vehicle design must reflect the specific operational needs for the unique environment of the customer. MINE SPEC are no different and had specific customisation requirements, and Jason commented “Shermac communicated with us constantly and implemented any custom requirements that we needed with ease” 

The vehicle was delivered in-time and on-budget, and Jason noted, “the equipment successfully solved the specific challenges and business needs that MINE SPEC wanted to address” adding, “We have been involved with the hire industry since 1991 and the Shermac product is the best on the market in our opinion and in our experience thus far. We are now experiencing less downtime due to a superior product being used in harsh and hostile working environments. Nothing else comes close” 

Jason concluded, “Shermac were professional and instrumental in seeking a fast solution to the issue at hand. This support and service has ensured that Shermac are our preferred heavy vehicle and body provider for our operations here in South Australia” 

We understand the high standards of purity required for the fluids in today’s diesel engines, and the need for effective filtration in fluid delivery systems.  When considering a new service vehicle, fluid filtration may not be a priority. This could cause havoc down the track. 

The team at Shermac know firsthand how serious the consequences can be when filtration is ignored, such as when filters are removed to speed up oil or diesel delivery.  A poor quality or poorly maintained filtration system opens you to the risk that grit, and small particles of dust or steel can get into the engine of the vehicle being serviced, and the consequences can be dire.  

Even where filters are intact, but clogged, there are risks. Shermac recently worked on a service vehicle on which the filters had clearly not been cleaned to the recommended service schedule. If they had been left uncleaned, fuel delivery speeds would have been compromised, at the very least. Any particles that might have sneaked through the filter could have caused the deterioration of the mining machinery or expedited wear, with potential for downstream disruptions and downtime. 

Large machinery can cost $15,000 an hour to run with the cost of rebuilding an engine reaching as high as $400,000. It is therefore more cost-effective for a vehicle to be properly maintained in the first place to reduce downtime and cost of repair. (Source: AZO Materials: Gold Mine Saves Millions in Downtime, Repair and Replacements Cost with On-site Oil Analysis) 

Asset managers of mining vehicles also need to take into consideration their compliance with ISO Fluid Cleanliness Codes. The governing standard is ISO 4406, which assists with keeping emissions compliant with national standards. 

Shermac generally sees two types of filtration customers. There are those who are not concerned about filtration and only want to tick the box. There is a second group who are more particular and want higher filtration quality. These customers know the value of filtration and want to avoid the risks associated with an inferior system. 

As well, major mining equipment manufacturers such as Caterpillar require operators to adhere to the filtration standards they set, if customers want to comply with warranty provisions. 

Shermac’s answer to the thorny problem of filter clogging is to equip the filtration system with clogging alert systems, so the operator knows when a filter change or clean is necessary.  

Conversely, when the cost of a full filter change on a service truck runs to between $5000 and $6000, there is no value in completing the change earlier than necessary. Thus, the clogging alert system has another advantage – alerting the operator only when the filter needs attention. 

Safety and ergonomics for the operator is our highest priority. Filter units are all located in an easily reachable location on one side of the service truck for easy access and maintenance. 

Effective filtration on service vehicles is a key component of the smooth running of a mining vehicle fleet. The investment in a quality system at the time of purchase pays dividends when it comes to speeding up fuel delivery times and minimising both mining vehicle downtime and wear and tear.  

Shermac engineer safety in and hazards out

Bunding is a constructed retaining wall around an area where potentially polluting substances are handled, processed and stored for the purposes of containing any unintended escape of material from that area until such time as a remedial action can be taken. 

While service vehicles will carry large volumes of potentially polluting substances such as oils and diesel fuel, Australian standards for bunding were developed for static tanks and do not formally extend to mobile equipment such as mining service vehicles. 

Despite the lack of applicable standards, minimising unintended escape of potentially polluting substances and environmental responsibility are top-of-mind for Shermac engineers. 

In all Shermac small service vehicles and trailers, the individual storage tanks sit in a chassis-mounted collective bund with a capacity of 110% of the largest single tank. Larger mining service vehicles may have 15,000L to 20,000L of diesel fuel on board, and a 110% bund would significantly increase empty weight and would result in a 50% reduction in the amount of fuel that the vehicle could carry with a commensurate reduction in operational effectiveness. 

The risk of storage tank leakage is remote, and any spillage is more likely to occur at the delivery system – pumps, hoses and filters. Shermac optimise plumbing configurations so that pump and reel compartments have bunds of approximately 1,000L to catch potential leaks in the event of component failure. In addition to bunds, all Shermac’s service vehicles and trailers have a dedicated filter bin and all replaced filters are placed in the filter bin to drain oil into the waste oil tank. 

This is of particular significance to businesses that service equipment on construction sites where operators might be tempted to service equipment using oil drums, funnels and collection trays, and the risk of oil spills are much higher. The use of purpose-built service equipment with specialised delivery and collection systems affords a massive reduction in the risk of spills and the likelihood of public scrutiny. 

These examples illustrate Shermac’s commitment to environmental responsibility and engineering safety in and hazards out and to maximise operator wellbeing, vehicle uptime and productivity with predictable lifetime cost. 

Shermac engineer safety in and hazards out 

An operator of a service vehicle will visit a number of different locations during the course of a shift and will perform a range of repetitive service tasks. The most common task is refueling, and the link between the service vehicle and the equipment to be refueled is the fuel hose, and an operator might be required to access the hose reel up to 50 times per day. 

Because refueling volumes are large, they need high capacity delivery systems and fuel hoses are often heavy and large hoses that may be 15 metres or more in length. The challenge of handling heavy hoses increases when working in hilly terrain or on soft surfaces that are common on mines sites. 

The constant need to roll-out and rewind the hose reels present a potential ergonomic risk to the operator of repetitive strain injury. The process is further exacerbated by the need to keep the discharge nozzle clean to prevent contaminants entering the fuel tank. 

To minimise the risk of repetitive strain injuries, Shermac actively optimises operator ergonomics on all its vehicles. 

While many service vehicles have hose reel access higher than shoulder height, Shermac position the hose reel as low as possible,at an ergonomic height for handling and reducing the risk of shoulder injuries. 

Lightweight hoses might have a spring rewind system, but this is not suitable for fuel hoses as the spring tension required to rewind a long, heavy hose increases the effort required for an operator to pull out.  

The typical Shermac fuel hose has a manual roll-out and hydraulic or pneumatic assisted rewind. On roll-out, the hose clutch is disengaged and the reel free-wheels for easy delivery, and the powered rewind does all the rewind work. 

Once refuelling is finished, the operator has to walk back to the service vehicle holding the nozzle-end of the hose off the ground to prevent it getting dirty and leaving a loop of hose on the ground. Once at the vehicle, the operator activates the rewind switch and manages the rewind while all the time keeping the nozzle off the ground and clean. 

While this is an ergonomic solution, there is a better option available from Shermac. Once refueling is finished, the operator can activate the rewind via a remote rewind switch on a wrist-band and simply walks the hose reel back to the service vehicle. 

Continuous improvement is part of Shermac DNA, and future fuel delivery developments potentially include the use of fuel booms with short flexible hose lengths to further improve operator ergonomics and optimise productivity. 

These examples illustrate Shermac’s commitment to engineering safety in and hazards out and to maximise operator well being, vehicle up-time and productivity with predictable lifetime cost. 

Hastings Deering are delighted with their new custom service trailers from Shermac. The company operates over QLD and the NT, with around 500 field service vehicles and 3,500 staff in operation. With sites such as drilling camps and coal-seam gas stations, often located in harsh and remote terrains, they need service vehicles built to cope. The company found their former maintenance trucks were no longer up for the purpose, being time-consuming to load and unload, unclean in terms of their greater capacity for spillages and expensive to run. They needed a solution, and Shermac came up with the perfect answer – timesaving and user-friendly self-contained service trailers. 

When their old service trucks were retired, Field Service Supervisor, Casey Dallas, saw the opportunity to approach Shermac. Hastings Deering has purchased several off-the-shelf Shermac service trucks in the past for various business areas. Knowing this plus Shermac’s leading reputation and reliability in the industry, Casey trusted Shermac to deliver a tailored solution to fit the company’s business requirement in expanding Toowoomba’s service requirements way out to their Roma base and beyond – up to 600kms away. Having done research across several companies, he found Shermac to be not only comparable in price, but the most flexible in terms of the level of customisation they could offer. With 120 employees and 30 field vehicles, Casey approached Shermac to provide 3 new custom service trailers. 

Casey was really impressed with Shermac in terms of their proactivity and flexibility to accommodate Hastings Deering’s every need: “They were really good at being flexible and were happy to change anything that needed to be changed.” This included one trailer customised to hold a high-pressure cleaner and water tank, and another specifically tailored to service power generators. 

Shermac definitely delivered on their client’s environmental requirements, too. Multiple fully-sealed compartments of varying volume-size for various fuels were added along with dedicated hosereels. This removed any chance of spillage onsite. Environmental safety is a huge consideration for all their sites, and Hastings Deering always work closely with landowners to protect and respect the land they work on.  

Along with providing a tough, durable vehicle set up perfectly to carry everything needed for several days’ work out in the field, Shermac provided trailers that were much lighter to tow. Thinking through all the safe towing aspects, Shermac put forward and fitted out lighter poly tanks for carrying hydrocarbons – now fitted as standard across the Hastings Deering trailer fleet – and lighter doors, allowing a weight saving of at least 200kg per trailer, giving greater weight capacity for fuels and tools. 

Delivered on time, on budget and perfectly matched to their needs – branding included – Hastings Deering are delighted with their Shermac service trailers and the increase in their business productivity through significant time-savings in loading and unloading. Now their teams can be far more efficient, getting jobs done quicker and being able to move onto other jobs sooner.  

Call us at Shermac today on 1300 799 943 to discuss how we can tailor the most efficient, safe and highest quality engineered-for-purpose industrial vehicles and equipment for your needs.