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Machinery downtime: Causes, costs and how to reduce it

Trucks

Machinery downtime is part of running any mining or civil operation. Planned downtime for maintenance is expected and usually built into the schedule. It’s managed, accounted for, and necessary to keep equipment running properly.

The real impact comes from unplanned downtime. When a machine stops without warning, everything around it is affected. Production slows, crews are left waiting, and other equipment can end up idle while the issue is resolved.

On site, time is always under pressure. Every delay matters, especially when it repeats across shifts. Small inefficiencies in how equipment is serviced, refuelled, or maintained can quickly turn into lost hours over the course of a project.

What is machinery downtime?

Machinery downtime refers to any period where equipment isn’t operating as intended within your production process. This includes both planned downtime, such as scheduled maintenance, and unplanned downtime caused by equipment failures, delays, or operational issues.

On mining and civil sites, equipment downtime isn’t limited to full breakdowns. It also includes idle time where machines are waiting to be refuelled, serviced, or cleared to return to work. These gaps often go unnoticed but still impact overall equipment effectiveness (OEE) and reduce output across the production line.

Over time, repeated downtime events, even short ones, can disrupt workflows, extend job timelines, and increase pressure on crews and maintenance teams. Understanding where and why downtime occurs is the first step in reducing it.

The true cost of machinery downtime

Machinery downtime goes beyond a machine being offline. It affects how the entire operation performs. When equipment stops, production slows, crews are left waiting, and scheduled work starts to fall behind.

On high-pressure mining and civil sites, that lost time carries a direct cost. Output drops, labour continues, and delays begin to stack up across shifts. What starts as a single downtime event can quickly impact multiple parts of the job.

Where the real cost comes from

  • Lost production output: Equipment that isn’t running isn’t generating value. On critical assets, downtime can reach tens of thousands of dollars per hour depending on the operation.
  • Labour inefficiency: Operators, support crews, and supervisors remain on site while equipment is idle, increasing cost without contributing to output.
  • Flow-on delays across site: One machine offline can interrupt connected tasks, slowing down progress across the wider operation.
  • Increased costs and reactive maintenance: Unplanned downtime often leads to urgent repairs, overtime labour, and higher parts costs.

Small delays add up quickly

On many sites, downtime isn’t always a full breakdown. It’s often made up of repeated short delays.

For example, saving just 20 minutes per shift on servicing or refuelling can recover more than 100 hours of productive time across a year. That’s a significant gain in available operating time without adding new equipment.

Over time, these inefficiencies directly impact revenue, scheduling reliability, and overall maintenance management performance.

What causes machinery downtime on site?

Machinery downtime is rarely caused by a single issue. On most sites, it comes from a combination of mechanical, operational, and process-related factors that build up over time. Some are unavoidable. Many are not.

Understanding these causes is critical if you want to reduce downtime in a practical way.

Common causes of machinery downtime

Equipment failures and component wear

Heavy use in harsh conditions leads to wear on pumps, hoses, hydraulics, and structural components. When equipment is not built for these conditions, failures happen more often and repairs take longer.

Poor maintenance management

Gaps in maintenance schedules, inconsistent servicing, or delayed inspections increase the risk of breakdowns. Preventive maintenance only works when it is applied consistently.

Human error and operational inconsistencies

Incorrect operation, missed checks, or inconsistent servicing processes can lead to avoidable downtime events, especially across mixed fleets.

Harsh site conditions

Heat, dust, vibration, and corrosive environments accelerate wear and can impact both machinery and support equipment if they are not designed for these conditions.

Servicing delays and inefficient workflows

One of the most overlooked causes of downtime is the time it takes to service equipment. Delays in refuelling, lubrication, or routine maintenance can leave machines waiting longer than necessary, even when they are otherwise operational.

How servicing delays increase equipment downtime

Not all downtime comes from equipment failures. A large portion comes from machines that are fully operational but waiting to be serviced.

On many sites, refuelling, lubrication, and routine maintenance create regular stoppages throughout a shift. These tasks are necessary, but the way they are carried out often slows equipment turnaround more than it should.

Where delays typically occur

  • Slow refuelling systems: Standard or low-flow setups increase the time each machine spends off-task. When multiple assets are waiting to be refuelled, delays compound quickly.
  • Inefficient service vehicle layouts: Poor access to tanks, reels, and tools adds unnecessary time to every servicing task. What should take minutes can stretch much longer.
  • Unstructured servicing workflows: Without a clear process, servicing becomes inconsistent. Operators wait longer, and equipment sits idle between tasks.
  • Equipment queuing for service: When servicing capacity does not match demand, machines line up and wait, even when they are otherwise ready to work.

Practical ways to reduce machinery downtime

Reducing machinery downtime comes down to control. The more consistent your maintenance, servicing, and equipment setup, the less exposure you have to delays and unplanned stoppages.

There is no single fix. It requires a combination of process, planning, and the right equipment on site.

Strengthen preventative and predictive maintenance

A structured maintenance schedule reduces the likelihood of equipment failures before they happen.

  • Regular inspections and servicing
  • Preventive maintenance aligned to usage, not just time
  • Predictive maintenance using real-time data where possible

This approach helps reduce unplanned downtime and keeps equipment operating reliably across shifts. For a deeper breakdown of how these strategies compare, read our guide on Preventive vs Predictive Maintenance.

Standardise servicing workflows

Inconsistent processes can create delays.

  • Clear servicing procedures across the fleet
  • Defined roles and responsibilities for operators and maintenance teams
  • Reduced variation between equipment setups

Standardisation improves efficiency and makes downtime easier to manage and prevent.

Improve servicing efficiency on site

Servicing speed has a direct impact on downtime.

  • Faster refuelling reduces idle time
  • Efficient access to oils, fluids, and tools
  • Minimised movement between servicing tasks

This is where purpose-built service trucks play a key role. When equipment is designed for fast, organised servicing, machines spend less time waiting and more time working.

Invest in reliable, fit-for-purpose equipment

Equipment that isn’t built for your exact site conditions will fail more often and take longer to service.

  • Mine-spec compliant builds suited to harsh environments
  • Durable components that handle heat, dust, and vibration
  • Layouts designed for safe and efficient operation

Reliable equipment reduces breakdowns, simplifies maintenance, and supports long-term downtime reduction across the fleet.

How engineered service vehicles reduce downtime

Here at Shermac, reducing machinery downtime starts with how equipment is serviced on site. If servicing is slow, inconsistent, or difficult to carry out, downtime becomes part of the daily workflow.

That’s why every service vehicle is engineered for purpose.

Faster refuelling and fluid delivery

High-flow diesel systems are designed to reduce the time machines spend off-task during refuelling.

  • Faster fuel transfer reduces idle time
  • Efficient hose and reel placement improves access
  • Less waiting between machines during peak servicing periods

Layouts built for real servicing workflows

Every Shermac service truck is designed around how your operators work on site.

  • Logical placement of tanks, reels, and storage
  • Safe and easy access to all service points
  • Reduced movement and handling during routine tasks

This improves consistency and reduces the time required for each service.

Built for reliability in harsh conditions

Downtime is often driven by equipment that cannot handle site conditions.

  • Mine-spec compliant builds as standard
  • Components designed for heat, dust, and vibration
  • Proven durability across mining and civil environments

Fewer failures mean fewer interruptions and less reactive maintenance.

Designed to keep your fleet moving

Shermac service vehicles are built to support continuous operations in real site conditions, where delays during servicing can quickly impact productivity.

By combining high-flow systems, efficient layouts, and durable components, each vehicle is designed to reduce time spent on routine servicing tasks and minimise disruption to equipment availability.

Take control of your machinery downtime

Machinery downtime cannot be eliminated, but it can be controlled. The difference comes down to how your equipment is maintained, serviced, and supported on site.

If you’re looking to reduce downtime across your fleet, start with how your servicing is set up. The Shermac team can work through your current processes, site conditions, and equipment requirements to identify where delays occur and how to improve them.

Speak with our team to explore service truck solutions built to keep your operation moving.

Ready to find out more?

Talk to our well-trained and knowledgeable team to find out more about our customisation process and how we can help you.

Call our team on 1300 799 943 or email [email protected] with your inquiry.

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